Payment Policy
Effective Date: [March 2025]
At IPVoice Technologies, we aim to provide a smooth and secure payment experience for our customers. Please read the following payment terms carefully before making a purchase.
1. Accepted Payment Methods
We accept the following payment options:
- Credit Cards (Visa, MasterCard, RuPay, etc.)
- Debit Cards
- Net Banking (via major Indian banks)
- UPI Payments
- Wallet Payments (Paytm, PhonePe, Google Pay, etc.)
- Bank Transfers (NEFT/RTGS/IMPS)
2. Payment Processing
- All payments must be completed before order processing and shipment.
- Bank transfers may take 1-3 business days to reflect, and orders will be processed only after confirmation.
- For COD orders (if applicable), payment must be made in full at the time of delivery.
3. Pricing & Taxes
- All prices on our website are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
- Prices are subject to change without prior notice due to market fluctuations or supplier adjustments.
- Any additional taxes or duties (if applicable) will be communicated before payment confirmation.
4. Payment Security
- We use secure payment gateways to process transactions, ensuring encryption and fraud protection.
- IPVoice Technologies does not store your credit/debit card details. Payments are securely handled by third-party payment processors.
- Customers are advised not to share their payment credentials or OTPs with anyone.
5. Payment Issues & Failed Transactions
- In case of a failed transaction, the deducted amount (if any) will be refunded automatically within 10-15 business days.
- If the refund does not reflect within the expected time, please contact your bank or payment provider.
- For any payment-related concerns, you can reach out to us at ipvoicetechnologies@gmail.com or call +91 9005894400.
6. Refunds for Canceled Orders
- If an order is canceled before dispatch, a full refund will be initiated within 15 business days.
- Refunds will be credited using the original payment method.
7. Contact Information
For any payment-related queries, please contact us:
IPVoice Technologies
First Floor, 1/9, Ratan Khand, Ruchi Khand 2, Sharda Nagar, Lucknow, Uttar Pradesh 226002 India.
Email: ipvoicetechnologies@gmail.com
Phone: +91 9005894400