Warranty Policy

Effective Date: [March 2025]

At IPVoice Technologies, we offer warranty services as provided by the respective Original Equipment Manufacturers (OEMs). Please read the following terms carefully before claiming warranty services.

1. Warranty Coverage

• All products sold by IPVoice Technologies are covered under the standard warranty policies of the respective OEMs.
• The warranty covers manufacturing defects and hardware malfunctions under normal usage conditions.
• Software issues, accidental damages, or damages due to improper handling, installation, or unauthorized repairs are not covered.

2. Warranty Claim Process

• Customers can claim warranty directly through the OEM’s authorized service centers.
• To initiate a warranty claim, customers must provide proof of purchase (invoice/bill) along with the product’s serial number.
• The OEM will assess the product and determine whether it qualifies for repair, replacement, or rejection under the warranty terms.

3. OEM’s Final Decision

• The OEM has the sole discretion to approve or reject a warranty claim based on their policies.
• IPVoice Technologies does not have control over the approval process and cannot override the OEM’s decision.
• Any disputes regarding warranty claims must be addressed directly with the OEM.

4. Exclusions from Warranty

• Physical damage, liquid damage, or any modifications made to the product.
• Issues arising from improper installation, misuse, or third-party repairs.
• Consumable parts such as batteries, cables, and accessories (unless covered by OEM policy).

5. Contact Information

For warranty-related queries, please contact the respective OEM’s customer support. If you need assistance in locating an authorized service center, you can reach out to us:

IPVoice Technologies
First Floor, 1/9, Ratan Khand, Ruchi Khand 2, Sharda Nagar, Lucknow, Uttar Pradesh 226002 India.
Email: ipvoicetechnologies@gmail.com
Phone: +91 9005894400